Privacy Policy for AddOnQuote

Last updated: 2025-01-01

AddOnQuote ("AddOnQuote," "we," "us," or "our") is a software application designed to help roofing companies create and manage add-on quotes and change orders for existing jobs. AddOnQuote is developed and operated by Side Quest Studios.

We respect your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, store, and protect your information when you use AddOnQuote.

If you have any questions about this Privacy Policy, you can contact us at:
📧 support@sidequeststudios.io

1. Who This Policy Applies To

This Privacy Policy applies to:

  • Visitors to the AddOnQuote website
  • Users who create an AddOnQuote account
  • Roofing professionals and companies using the app
  • Trial, paid, and lifetime users

It does not apply to third-party websites or services that may be linked from AddOnQuote.

2. Information We Collect

We collect only the information necessary to operate AddOnQuote effectively.

2.1 Information You Provide Directly

  • Account Information: Name, Email address, Company name (optional), Password (stored in encrypted/hashed form).
  • Billing Information: Subscription or purchase status, Payment method metadata (handled by our payment processor). We do not store full credit card numbers on our servers.
  • Quote & Job Data: Job identifiers (job name, address, or internal reference), Add-on items, descriptions, quantities, and pricing, Notes entered by you, Quote status (draft, sent, accepted, rejected).

2.2 Information Collected Automatically

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited and actions taken
  • Date and time of access

Used only for security, performance, debugging, and product improvement.

2.3 Cookies & Similar Technologies

AddOnQuote uses essential cookies to: Maintain login sessions, Secure the platform, Remember basic preferences.

No advertising or invasive tracking cookies are used.

3. How We Use Your Information

We use your data to:

  • Operate and maintain the app
  • Generate and manage add-on quotes
  • Process payments
  • Provide customer support
  • Improve performance and usability
  • Prevent fraud and abuse
  • Communicate service-related updates

We do not sell your data.

4. Legal Basis for Processing (GDPR-Aligned)

  • Contractual necessity
  • Legitimate business interests
  • User consent (where required)
  • Legal obligations

5. Data Storage & Security

We use: Encrypted connections (HTTPS), Secure cloud infrastructure, Role-based access control, Password hashing.

While no system is perfect, we actively work to protect your data.

6. Data Retention

We retain data: While your account is active, As required to provide services, As required by law.

Upon account deletion, data is deleted or anonymized unless legally required otherwise.

7. Sharing Your Information

7.1 Service Providers

We may share data with trusted providers for: Hosting, Payments, Email delivery, Error monitoring. All are bound by confidentiality obligations.

7.2 Legal Requirements

We may disclose information if required by law or to protect rights and safety.

8. What We Do NOT Do

AddOnQuote does not:

  • Sell user data
  • Use data for advertising
  • Claim ownership over your data
  • Analyze quotes for competitive purposes

9. Your Rights

Depending on your jurisdiction, you may request: Data access, Corrections, Deletion, Restriction or objection, Data portability.

Contact: support@sidequeststudios.io

10. Children’s Privacy

AddOnQuote is not intended for users under 13. We do not knowingly collect children’s data.

11. International Users

Your data may be processed in the United States or other jurisdictions where AddOnQuote operates.

12. Changes to This Policy

We may update this policy periodically. Continued use means acceptance of updates.

13. Contact

AddOnQuote
Developed by Side Quest Studios
📧 support@sidequeststudios.io